If you live outside the United States, please read the following page very
carefully. Here you will find all the details regarding our International
shipping.
All international packages are sent via the United States Postal Service (USPS)
Global Express Mail or UPS Express. Packages are always insured and delivery
confirmation is available.
:: Please note that the customer is
responsible if any duties & taxes are imposed by your country at
your country's border.
Custom fees are very common especially when ordering from the UK. We
have no control over these charges and cannot predict what they may be.
Customs policies vary from country to country. For more information we
suggest that you contact your local customs office before ordering.
* Note - We absolutely DO-NOT accept any
returns on International orders! We do not guarantee delivery time, and
are not responsible for lost packages on International orders. All orders
are shipped F.O.B. New York. If you deny the delivery of
a package due to customs fees, please understand that you will be
responsible for the full cost of shipping to and from.
Packages take 10 to 12 days to arrive at their destination (although
occasionally there are hold-ups at customs especially since 9-11).
Shipping estimate: $35.00 for a small packages. $40.00 for a medium sized
package). (Canadian packages are generally about $10.00 less). Shipping
costs will be calculated at checkout and are determined by weight &
destination. You can always place an order and then opt not to continue
with it once shipping costs are established. Please be aware that your
order can only ship to the billing address of your credit card.
The following is a list of countries we
currently ship to...
Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Bermuda, Canada,
Cayman Islands, Costa Rica, Denmark, Finland, France, Germany, Greece, Guam,
Hong Kong, Hungary, Ireland, Israel, Italy, Jamaica, Japan, Luxembourg,
Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Puerto
Rico, Singapore, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey,
United Kingdom, United States, Virgin Islands (British and US).
If your country does not appear on the
list above, we apologize, but we currently cannot ship to you.
FORMS OF PAYMENT
We offer 3 forms of payment for international packages...
1.
American Express Visa or MasterCard up to $200 US. (please read
below).
2. Over $200.00 US - Western Union - click
www.westernunion.com
3. Bank Wire Transfers. For international orders over $400.00, we'd
be happy to accept a bank wire transfer. Please
email us
and we will provide
you with the necessary information.
* If you are paying by Visa or MasterCard, please read the
following:
Our on-line merchant service allows us to verify most
international Visa & MasterCard orders. (As opposed to AMEX which
always offers international address verification services). In the
case where your issuing bank does not participate in the international
address verification service, you will be contacted via email and be
requested to fax over a copy of your Visa or MasterCard credit card
statement/bill. If this is the case, please feel free to cross out any
information you feel is personal - we are only interested in seeing your
credit card number on the same document as your name and billing address.
Fax is
718-823-9812. We apologize for the inconvenience
but unfortunately international on-line fraud is very common and we find
it essential that all orders, domestic and international be verified.
Click here to find the telephone country code to the United States
from your country. If you are sending a fax, you will need the country
code.
Click here
for a
currency converter.
We look
forward to doing business with you! If you have any further questions,
please email us
